Privacy Policy
How we collect, use, and protect your information
Last Updated: November 17, 2025
Effective Date: November 17, 2025
Our Commitment to Privacy
At Kognitec, we take your privacy seriously. This Privacy Policy explains how we collect, use, store, and protect your personal information when you use our data science and AI consulting services.
Information We Collect
Personal Information
- Name, email address, phone number
- Company name, job title, industry
- Billing and payment information (processed securely via Razorpay)
Business Information
- Business requirements, project scopes
- Data provided for analysis and consulting purposes
- Communication preferences and feedback
Technical Data
- IP address, browser type, device information
- Website usage patterns, pages visited, time spent
- Cookies and similar tracking technologies
How We Use Your Information
- Service Delivery: To provide consulting services, analytics, and AI solutions
- Communication: To respond to inquiries, send updates, and provide customer support
- Billing: To process payments and manage subscriptions
- Improvement: To enhance our services, website, and user experience
- Marketing: To send relevant newsletters and promotional content (with opt-out option)
- Legal Compliance: To comply with applicable laws and regulations
Data Sharing & Disclosure
We do NOT sell or rent your personal information. We may share data only in these circumstances:
- Service Providers: Trusted partners (cloud hosting, payment processors) bound by confidentiality agreements
- Legal Obligations: When required by law, court order, or government request
- With Consent: When you explicitly authorize disclosure
- Business Transfers: In case of merger, acquisition, or sale (with advance notice)
Data Security Measures
We implement industry-standard security practices to protect your information:
- Encryption: SSL/TLS encryption for data transmission
- Access Controls: Role-based access and multi-factor authentication
- Secure Storage: Encrypted databases with regular backups
- Regular Audits: Periodic security assessments and penetration testing
- Employee Training: Staff educated on data protection best practices
Note: No method of transmission over the internet is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.
Your Privacy Rights
You have the right to:
- Access: Request a copy of your personal data we hold
- Correction: Update or correct inaccurate information
- Deletion: Request deletion of your data (subject to legal obligations)
- Opt-Out: Unsubscribe from marketing communications anytime
- Portability: Receive your data in a structured, machine-readable format
To exercise your rights, contact us at privacy@kognitec.com
Cookies & Tracking Technologies
We use cookies and similar technologies to improve user experience and analyze website traffic:
- Essential Cookies: Required for website functionality
- Analytics Cookies: Help us understand how visitors interact with our site
- Marketing Cookies: Used to deliver relevant advertisements
You can control cookie preferences through your browser settings.
Data Retention
We retain your personal information only as long as necessary for the purposes outlined in this policy or as required by law:
- Active Clients: Data retained throughout the service engagement
- Former Clients: Financial records retained for 7 years (tax/audit requirements)
- Marketing Data: Deleted upon unsubscribe or after 3 years of inactivity
Policy Updates
We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. Material changes will be communicated via email or website notice. Continued use of our services after changes indicates acceptance of the updated policy.
Privacy Questions or Concerns?
Our privacy team is here to assist you with any questions about your data.